FAQ's
Do your windows meet energy and code standards?
Yes. All of our windows and doors are sourced from trusted global manufacturers whose products meet or exceed U.S. energy, safety, and building code standards. We only work with partners who use advanced materials and modern engineering—ensuring superior performance, durability, and compliance in any climate.
Do you provide any other specialty products beyond those listed on the website?
Yes. In addition to our main product offerings, we have strong global partnerships with manufacturers around the world. This network allows us to source a wide range of specialty building materials and architectural products that may not be shown on our website.
If you’re looking for something specific, please reach out to us at info@texstag.com—we’re happy to explore options for your project.
Is every order custom?
Yes. Every order we fulfill is custom-tailored to your needs. We work closely with each client to ensure the exact specifications, sizes, colors and performance features required for their project are met.
What are the lead times on your products?
Because we have multiple global partners, lead times vary depending on the type of product, configuration, and manufacturer. Once we receive your order specifications, we’ll provide clear and transparent timelines so you know exactly what to expect. We keep you updated throughout the process to ensure a smooth delivery experience.
Do your products come with a Warranty?
Yes. All Texstag products come with a Limited Lifetime Warranty, giving you long-term confidence in the quality and performance of your windows and doors. Our warranty covers materials and craftsmanship, ensuring you receive products built to last. Full warranty details are provided with every order, and our team is always available to answer any questions.
How do I get a quote?
Simply fill out the “Request a Quote” form on our website with as much detail as possible—sizes, materials, styles, project type, and any specific requirements. Once submitted, a member of our team will contact you to review your project and provide a customized quote
What is 'Thermal Break Technology'?
Thermal break technology is a design feature that reduces heat transfer through a window or door frame.
Aluminum frames naturally conduct heat, so a thermal break— a reinforced, insulated barrier—is placed between the interior and exterior sections of the frame.
Why it matters:
- Keeps heat outside during summer and inside during winter
- Improves energy efficiency
- Reduces condensation
- Enhances comfort year-round
What is 'Warm Edge Space Technology'?
Warm Edge spacer technology refers to the insulated spacer placed between the panes of glass in a double- or triple-glazed unit. Unlike traditional metal spacers, Warm Edge spacers are made from advanced, low-conductivity materials.
The benefit:
They reduce heat loss around the edges of the glass—the most vulnerable area—resulting in:
- Better energy efficiency
- Less condensation around the glass edges
- Improved interior comfort
- Longer window lifespan
What is a 'Tilt and Turn' window?
A tilt-and-turn window is a European-style window with two opening functions:
- Tilt: The top of the window tilts inward for secure ventilation.
- Turn: The window swings inward like a door for full opening access.
This dual function makes tilt-and-turns extremely versatile, secure, and easy to clean—offering both excellent airflow and airtight sealing when closed.
What Does Double- or Triple-Glazed Mean?
Double- or triple-glazed refers to how many layers of glass are used in the window.
- Double-glazed: Two panes of glass
- Triple-glazed: Three panes of glass
Between each pane is an insulating gas— argon—to improve thermal and sound performance.
Benefits include:
- Better insulation and energy efficiency
- Reduced outside noise
- Less condensation
- More consistent indoor temperatures
What does “multiple frame-insulation configurations” mean?
This refers to the different ways a window or door frame can be insulated to enhance energy efficiency. Depending on your climate and performance needs, we offer several insulation options allowing you to choose the level of efficiency and comfort that best fits your project.